FAQs
Q: What is a registered psychologist?
A: A registered psychologist in Australia is a qualified professional who has completed accredited training and is registered with the Psychology Board of Australia under the Australian Health Practitioner Regulation Agency (AHPRA). They provide psychological assessment, therapy, and support for various mental health concerns.
Q: Do I need a referral to see a psychologist?
A: No, you can book an appointment directly. However, if you want to claim a Medicare rebate under a Mental Health Treatment Plan, you will need a referral from your GP.
Q: What’s the difference between a psychologist and a psychiatrist?
A: Psychologists provide therapy and counselling but do not prescribe medication. Psychiatrists are medical doctors who can diagnose mental illnesses and prescribe medication.
Q: What is telehealth psychology?
A: Telehealth psychology allows you to access therapy via secure video conferencing from the comfort of your home. It provides the same level of professional support as in-person sessions.
Q: How do telehealth sessions work?
A: Sessions are conducted via a secure video platform. Before your appointment, you will receive a link to join the session. You’ll need a stable internet connection, a private space, and a device with a camera and microphone.
Q: Are telehealth sessions as effective as in-person therapy?
A: Yes, research has shown that telehealth therapy is just as effective as face-to-face therapy for many mental health concerns.
Q: Do you offer phone consults
A: I only offer telehealth via video consultations
Q: Is telehealth covered by Medicare?
A: Yes, Medicare rebates are available for eligible clients with a referral under a Mental Health Treatment Plan from a GP.
Q: Can I claim telehealth sessions through private health insurance?
A: Many private health insurers offer rebates for telehealth psychology services. Check with your provider for details.
Q: What if I have technical issues during my session?
A: If you experience technical difficulties, try reconnecting. If issues persist, we can continue the session via phone or reschedule if needed.
Q: How do I book an appointment?
A: Complete the appointment enquiry form and I will be in contact
Q: How much does a session cost?
A: Fees vary depending on the service provided. A 50 minute appointment is charged at $220, while iRest is charged at $120 per session. Medicare and private health rebates may be available.
Q: What is your cancellation policy?
A: We require at least 24 hours’ notice for cancellations. Late cancellations or missed appointments will incur a fee.
Q: Is everything I discuss confidential?
A: Yes, psychologists are bound by strict confidentiality laws. However, there are some exceptions, such as if there is a risk of harm to yourself or others or if required by law.
Q: Are telehealth sessions secure?
A: Yes, all telehealth sessions are conducted through secure, encrypted platforms to ensure your privacy.
Q: How long does a session last?
A: A standard session typically lasts 50-60 minutes.
Q: How many sessions will I need?
A: The number of sessions varies depending on the individual and the issue being addressed. Your psychologist will discuss this with you during your sessions.
Q: What happens in the first session?
A: Your psychologist will discuss your concerns, background, and goals for therapy. It’s an opportunity to ask questions and develop a treatment plan.
